“I tried to sign up but it says the token has expired”

Once the learner is identified by JHA Safety, both text and email notifications are sent from the Learning Management System for the learner to login and complete the training. There is an expiration on the link so if you do not attempt to sign up in time, the link sent will expire.

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“I tried to sign up but it says the token has been used already”

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“I didn’t receive my course invitation email”